We have proudly received Canstar Blue’s Most Satisfied Customers – Hire Cars 2026 Award!
At East Coast Car Rentals, we’ve always believed great service shouldn’t come with a premium price tag – and now it’s officially award-winning.
We’re proud to announce that East Coast Car Rentals has received Canstar Blue’s Most Satisfied Customers – Hire Cars 2026 Award, recognised across key categories that matter most to Aussie travelers.
Competing against some of the biggest names in the industry, East Coast Car Rentals achieved standout results for customer satisfaction, value for money, digital experience and more.
Why This Award Matters
Canstar Blue’s Most Satisfied Customers Awards are based on feedback from real Australians who’ve rented cars across the country.
That means this recognition reflects the experiences of everyday travelers – from airport pickups and family holidays to business trips and weekend escapes.
Ben Whitmore, Chief Marketing Officer at East Coast Car Rentals, said:
“To be recognised by Australian travelers in this way is incredibly special for our team. We’ve always focused on delivering great value and genuinely helpful service, so to see that reflected in customer feedback means a lot.”
“We’re especially proud to be the only Australian-owned and operated independent off-airport car rental company to receive this recognition. To go up against some of the biggest global brands in the industry and come out on top is an amazing achievement for our team.”
“This award belongs to every team member across our network who helps customers get on the road every day – from our shuttle drivers and rental agents to our contact centre and operations teams.”
What Customers Rated Us Highly For
East Coast Car Rentals received strong results across multiple categories, including:
- Overall Satisfaction
- Customer Service
- Value for Money
- Vehicle Condition
- Digital Experience
- Process Efficiency & Flexibility
It’s a reflection of our ongoing focus on making car hire simple, affordable and easy – without compromising on service.
A Huge Thank You to Our Customers
To every customer who has chosen to travel with us – thank you.
Whether it’s a weekend getaway, interstate work trip or family holiday, we’re grateful to be part of the journey.
This recognition motivates us to keep raising the bar and continuing to deliver the friendly, convenient and value-driven experience East Coast Car Rentals is known for.
Read more about the award here.
Ready to Hit the Road?
With locations across Australia and a wide range of vehicles available, it’s never been easier to get moving.
[Book Your Next Rental]
*Received Canstar Blue’s Most Satisfied Customers – Rental Cars 2026