Last Updated: Monday 10/3/2025 7:00am AEST
🚨SERVICE UPDATE🚨
Our call centre is currently operating as normal. Need to make a booking? You can still book directly through our website anytime.
Thank you for your patience and understanding.
East Coast Car Rentals’ branches on the Sunshine Coast, in Brisbane and on the Gold Coast are currently being impacted by Tropical Cyclone Alfred. The safety of our customers and our staff is our utmost priority. As such we will be updating this page as the cyclone progresses with key information about our branch operations in South East Queensland over the coming days.
Gold Coast | Tugun
Monday 10th March | Operating as normal
Returns to this branch if we are closed:
If it is safe to do so, and you are returning your rental, please park it where it is available and legal to do so outside of the branch. Please use the after hours drop box to return your keys.
If it is not safe to do so, please hold onto your vehicle. Your safety is paramount and we will not be penalising customers who cannot safely return vehicles during this time. If you can do so, please call us on 1800 028 881 to let us know your plans and or requirements.
Brisbane Airport | Hendra
Monday 10th March | Operating as normal
Returns to this branch if we are closed:
If it is safe to do so, and you are returning your rental, please return the car to Andrews Parking – directly across the road from our branch.
If it is not safe to do so, please hold onto your vehicle. Your safety is paramount and we will not be penalising customers who cannot safely return vehicles during this time. If you can do so, please call us on 1800 028 881 to let us know your plans and or requirements.
Brisbane | Fortitude Valley
Monday 10th March | Operating as normal
Returns to this branch if we are closed:
East Coast Car Rentals does not have the facility for after hours drop off at this location. As such, we ask that you hold onto the vehicle should our branch be closed due to TC Alfred. You will not be penalised for this additional time.
Sunshine Coast | Maroochydoore
Monday 10th March | Operating as normal
Returns to this branch if we are closed:
If it is safe to do so, and you are returning your rental, please park it where it is available and legal to do so outside of the branch. Please use the after hours drop box to return your keys.
If it is not safe to do so, please hold onto your vehicle. Your safety is paramount and we will not be penalising customers who cannot safely return vehicles during this time. If you can do so, please call us on 1800 028 881 to let us know your plans and or requirements.