Please follow the Step-by-step instructions to reach our East Coast Car Rentals Brisbane Airport Complementary Shuttle for your Domestic Virgin Arrival Flight.

After you have collected your luggage please call 1 800 474 258 or (+61) 07 5555 8908

Preparing for your flight? Download a printable PDF version of our Step-By-Step Guide to have ready for your arrival.

Step 1:

Once you’ve collected your bags EXIT the terminal through the glass doors located at Baggage Carousel #5.

Baggage carousel #5 inside airport terminal.

Step 2:

Exit the terminal turning RIGHT making your way to the Skywalk.

Glass doors inside airport terminal. Yellow arrows directing to exit the building and turn right

Step 3:

Once outside continue STRAIGHT making your way to the Skywalk.

Outdoor side walk. On the right is Brisbane Airport on the left is a shuttle bus kioski

Step 4:

Continue STRAIGHT passing Virgin Departures and the Café on your left.

Sidewalk running beside Brisbane Airport. A red Virgin Departures sign on the right.

Step 5:

Enter the escalator to access Skywalk.

Yellow arrow indicating to use the lift to access the Skywalk

Step 6:

At the top of the escalator turn LEFT.

Indoor escalator going up to the first level of the Skywalk.

Step 7:

Continue STRAIGHT following signs to Bus and Coach A-B you will be exiting the Skywalk on your RIGHT.

First level of the skywalk with yellow arrows pointing left.

Step 8:

Turning RIGHT follow the signs to the Bus and Coach Area.

Outdoor skywalk with white roofing, people in the distance and directional airport signs.

Step 9:

Take the escalator back to ground level following signs to the Bus and Coach A-B area.

Directional airport sign indicating to turn right to access the Bus and Coach A-B.

Step 10:

Continue STRAIGHT towards the information directory.

Airport directional sign indicating to turn right - following the escalator down to ground floor

Step 11:

You are now in the Shuttle Bus Pickup Area. Turn 180 degrees to wait for your Shuttle in the Zone A Red.

Escalator reaching ground level at airport.

Step 12:

The bus you are looking for will look similar to this one – please wait here while one of our welcoming drivers arrives.

Airport directory sign with Meeting Point Zones indicated.


White East Coast Car Rentals shuttle outside of airport parking lot.