Car Hire is Easier with East Coast Car Rentals

Q: How can I reduce my liability?

To reduce your liability, we recommend taking out our Loss Damage Waiver (LDW). As long as you do not break any traffic rules or breach the rental agreement, LDW significantly limits the amount of damages you have to pay.

Q: How do I specify additional drivers?

If more than one person will drive the car, specify additional drivers during booking or at pick-up. If the driver is not listed in the contract, any LDW purchased will be void in case of an accident.

Q: Should I book further in advance during peak periods?

Yes. Organize well and allow buffer time for collecting and returning your car, especially during peak seasons. It may take longer to be served at our office, so select a suitable pick-up or drop-off time for flexibility. Enjoy our free WiFi while waiting.

Q: How to observe and obey traffic rules?

Traffic infringements can be costly. Apart from paying the fine issued by Australian authorities, you may also be required to pay an administrative fee for processing. Avoid speeding and breaking any traffic regulations.

Q: What happens if I don’t pay parking tickets & fines?

Always pay for parking and avoid illegal parking. If you receive a fine, pay it on time to prevent further penalties. If we process your fines, an administrative fee will apply.

Q: How do I add a child or booster seat to my booking?

Depending on the age of your child, Australian regulations require either a child seat or a booster seat. A baby seat is suitable for newborns up to 18kg, while a booster seat suits toddlers between 14kg and 26kg. Both are available for hire.

Q: How old do I have to be to book? Is there a surcharge?

You must be at least 21 years old and hold a valid driver’s licence to hire a car. An underage driver surcharge applies to drivers aged between 21 and 24 years old.

Q: What are the available pick-up and drop-off locations?

We offer pick-up and drop-off locations in major cities, including Adelaide, Brisbane, Cairns, Darwin, Gold Coast, Hobart, Launceston, Melbourne, Newcastle, Sunshine Coast, and Sydney.

Be Savvy & Ensure a Better Car Hire Experience

Interested in knowing more? Check out our frequently asked questions below, then head to the top of the page to find the right vehicle for your travels and adventures! For additional information and for all queries, give our team a call on 1800 028 881 today.

SHOULD I BOOK MY CAR EARLY?

Plan ahead and make your booking as early as possible to secure a rental car. This is because during the peak seasons or some on-going special events, the availability of rental cars can be scarce. After all, you really have nothing to lose if you make your reservation earlier, as you do not have to pay anything until you get your car. So, book now and if you change your mind later, just cancel your booking at least 7 days before the pick-up date and we will charge you nothing.

HOW CAN I REDUCE MY LIABILITY?

No matter how careful you are, sometimes accidents do happen. We recommend you to take out our Loss Damage Waiver (LDW) to reduce your liability. As long as you do not break any traffic rules or regulations to involve yourself in an accident, or breach any terms and conditions of the rental agreement, our LDW would significantly limit the amount of damages you have to pay.

HOW DO I SPECIFY ADDITIONAL DRIVERS?

If you are going to have more than one person driving the car, please specify any additional driver(s) that you have. In the event of an accident, if the driver of the rental car is not named in our contract, any LDW purchased would be void. Therefore, please include any additional driver(s) that you may have during the booking process or inform us when you pick up your car at our office.

SHOULD I BOOK FURTHER IN ADVANCE DURING PEAK PERIODS?

To avoid delays, organise well to allow yourself some buffer time for collecting and returning your car, especially during the peak seasons. At peak times, it may take longer than expected to wait for your turn to get served at our office. Try to select a suitable pick up or drop-off time to allow yourself more flexibility such that you do not have to rush to the airport or other destination. While you are waiting in our office, do enjoy our free WIFI service.

HOW TO OBSERVE AND OBEY TRAFFIC RULES

Traffic Infringements can be very costly and inconvenient. On top of paying for the fine, issued to you by the Australian authorities, you are also required to pay us an administrative fee for handling the time-consuming paperwork involved. For your own safety and pocket, please do not go over the speed limit or break any traffic rules or regulations.

WHAT HAPPENS IF I DON’T PAY PARKING TICKETS & FINES?

It helps to find out beforehand where you can park. Always remember to pay your parking. Do not park illegally and if you unfortunately receive a fine, please pay on time to avoid further penalties or charges. If we have to process your fines, you will be required to pay an administrative fee.

HOW DO I ADD A CHILD OR BOOSTER SEAT TO MY BOOKING?

Depending on the age of your child traveling with you in a car in Australia, by regulation, you may require either a child seat or a booster seat for your child. A front/rear facing baby seat is suitable for a newborn weighing up to 18kg. Whereas, a booster seat is suitable for a toddler weighing between 14kg to 26kg. Both the baby and booster seats are available for hire from us.

HOW OLD DO I HAVE TO BE TO BOOK? IS THERE A SURCHARGE?

To hire and drive our car, you must posses a valid appropriate driver’s licence and be at least 21 years old. An underage driver surcharge will apply to those drivers aged between 21 to 24 years old.

WHAT ARE THE AVAILABLE PICK UP AND DROP OFF LOCATIONS?

Our locations include

Adelaide Airport Car Hire
Brisbane Airport Car Hire
Brisbane City Car Hire
Cairns Car Hire
Darwin Car Hire
Gold Coast Airport Car Hire
Hobart Airport Car Hire
Launceston Airport Car Hire
Melbourne CBD Car Hire
Melbourne City – Grand Hyatt
Melbourne Airport Car Rentals
Newcastle City Car Hire
Sunshine Coast Airport Car Hire
Sydney Airport Car Hire

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Car Hire Specials

Car Hire & Car Rental in Australia

Why book your next trip with East Coast Car Rentals

Be Savvy & Ensure a Better Car Hire Experience

Business Saver

Car Subscription

Car Hire Specials

Car Hire & Car Rental in Australia

Why book your next trip with East Coast Car Rentals

Be Savvy & Ensure a Better Car Hire Experience

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