Terms & Conditions
See Frequently Asked Questions Page for full Car Hire Waiver options. Select upon arrival.
Airport Transfers
On arrival:
- Call the renting Office on arrival and our shuttle will collect you from the arrival terminal soon after.
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- Brisbane Airport : 3266 8820
- Gold Coast Airport (Coolangatta) : 5559 5908
- Cairns Airport : 4031 6055
- We advise to have the vehicle checked into our office 90 minutes before your departing Domestic Flight and 150 minutes before an International flight.
- See Frequently Asked Questions page for office hours and shuttle times.
On departure:
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- We advise to have the vehicle checked into our office 90 minutes before your departing Domestic Flight and 150 minutes before an International flight.
- See Frequently Asked Questions page for office hours and shuttle times.
Rental Duration
- 1 rental day is 24 hours from commencement of the rental. Extra hours are charged at 1/5th of the daily rate up to 5 hours full daily rate applies. Subject to vehicle availability, rental extensions must be advised and approved via Central Reservations. We do not refund for early returns. Damage/Loss cover will cease on the return time and date on your Rental Agreement. Liability of the vehicle will cease when the car has been physically checked in by our staff at the nominated return depot.
Rates
- In Australian Dollars ($A). Include Damage Cover, GST (Government Sales Tax -10%) and Unlimited kilometre, unless shown otherwise. Rates do not include fuel, after hours service, relocation charges and other options. Damage waivers and amendments can be made upon collection.
Administration fee
- An Administration fee applies to all fees and charges, at a nominal of 9.95%.
Payment
- Payment is made IN FULL ON ARRIVAL ONLY. We accept Visa, Master Card, and Eftpos. Cash Bonds or holding deposits are acceptable on a pre-arranged basis only. A signed Authorized imprint of your Credit Card is required during hire and will be destroyed upon completion of the hire. The CREDIT CARD HOLDER MUST BE PRESENT ON ARRIVAL and be added as an additional hirer/driver.
- Credit card and current Drivers License MUST be presented on arrival.
Area of Use
Drivers
- Must hold a current license. International and Overseas license are welcome. Rates shown are for drivers between 25 and 80 years of age. Drivers between 21 and 24 years old incur an additional charge of $8.80 per day. Probationary or Restricted License holders are unable to hire.
Roadside Assistance
- 24 hour roadside assistance with RACQ is included with all rentals. Please note that a human error call out will incur a $55 service fee. For example, keys locked in car, out of fuel or lights left on and battery becoming flat.
Fuel
- We ask all customers to return fuel to original starting level at commencement of rental.
Relocation
- Subject to minimum rental, a relocation charge will apply in most rentals.
Street Directories and Satellite Navigation System
- We provide a complementary street directory with all vehicles.
- Non-return will incur a $60 replacement fee. Satellite Navigation now available @ a nominal daily charge.
Baby and Booster Seats
- Baby and Booster seats are available at A$3 per day each up to A$25 maximum each seat. It is advisable to book during the busy months.
Holiday Hire
- Please contact QUEENSLAND HOLIDAY HIRE for all your holiday hire requirements such as Cots, Strollers, Prams, High Chairs, Folding Beds, Kids Toys, Baby Capsules, Fishing rods and tackle, Televisions, linen, DVDs and Players, Playstation, Portacot Packs, BBQ's and lots more at www.queenslandholidayhire.com.au (If pre-booked these products will be with vehicle on collection).
Traffic Infringements
- Are the responsibility of the hirer. Infringements processed by this company will incur a $110 ADMINISTRATION FEE. All fines can and will be traced back to the hirer.
Rental Network
- 6 big locations, including the Gold Coast, Tugun / Tweed, brisbane City, Brisbane Airport and Cairns. We aim to deliver value and satisfaction to all our local and international customer base.
